FAQs on Matrice 4 Series

1. How many versions does the DJI Matrice 4 Series have? What are the differences between them?
   • DJI Matice 4 Series includes two versions - DJI Matrice 4T and DJI Matrice 4E.
   • DJI Matrice 4T is equipped with a 1/1.3-inch CMOS 48MP wide-angle camera, a 1/1.3-inch CMOS 48MP medium telephoto camera, a 1/1.5-inch CMOS 48MP telephoto camera, a thermal imaging camera, a nir auxiliary light, and a laser rangefinding module. It features thermal imaging perception and powerful night-capturing capabilities.
   • The DJI Matrice 4E is equipped with a 4/3-inch CMOS 20MP wide-angle camera, a 1/1.3-inch CMOS 48MP medium telephoto camera, a 1/1.5-inch CMOS 48MP telephoto camera, and a laser rangefinding module, providing powerful imaging capabilities.
2. Is DJI Matrice 4 Series waterproof?
   • No. Avoid contact with water during use as it may lead to damage to the device. If it rains during the flight, return and land as soon as possible, and wait until the aircraft is fully dry inside and out before using it again.
3. How do I activate the DJI Matrice 4 Series?
   • When using DJI RC Plus 2 Enterprise Edition, for the first time, connect to the internet via Wi-Fi or a smartphone hotspot, and then follow the instructions on the remote controller to activate the device. After activating the DJI RC Plus 2 Enterprise Edition, use the DJI Pilot 2 app to connect the remote controller with the DJI Matrice 4 Series aircraft, and follow the prompts on the DJI Pilot 2 app interface to activate the aircraft.
4. Without a 4G dongle (SIM card included), how can I use Network RTK services with DJI Matrice 4 Series?
   • You can connect to Network RTK via Wi-Fi on the remote controller.
5. Are Network RTK services of DJI Matrice 4 Series bound to the remote controller or the aircraft?
   • Remote Controller
6. Does the tele camera on DJI Matrice 4 Series support mapping without GCPs?
   • No, but the wide-angle camera on DJI Matrice 4E supports mapping without GCPs.
7. What precautions should be taken when using the infrared camera of DJI Matrice 4T?
   • DO NOT expose the infrared camera lenses to strong energy sources such as the sun, lava, or a laser beam. Otherwise, the camera sensor may be burned leading to permanent damage.
8. If the DJI Matrice 4 series aircraft is powered on without unfolding, the gimbal will not be able to complete the self-check. Will this damage the gimbal?
   • It will not damage the gimbal. It is recommended to power on the aircraft after unfolding the arms to avoid collisions between the gimbal and the arms during the self-check.
9. Is the RTK module of the DJI Matrice 4 series removable?
   • No, RTK is integrated into the aircraft.
10. Is Matrice 4 Enterprise available in India?
    • Yes, Matrice 4 Enterprise is available in eVerse located in Bangalore, Hyderabad, Kolkata and Pune Stores. Also, you can place the order directly from our website. 

FAQ Remote Controllers

1. What remote controllers are supported by the DJI Matrice 4 Series?
   The DJI Matrice 4 Series supports two remote controllers:

• DJI RC Plus 2 Enterprise Edition (standard remote controller).
• DJI RC Plus 2 Enterprise Enhanced Edition (sold separately).

2. What are the differences between DJI RC Plus 2 Enterprise Edition and DJI RC Plus 2 Enterprise Enhanced Edition?
The DJI RC Plus 2 Enterprise Enhanced Edition includes additional expansion interface components, making it compatible with more industry products.

3. Do the DJI RC Plus 2 Enterprise Edition and DJI RC Plus 2 Enterprise Enhanced Edition support charging with other USB-C chargers?
Yes, they do. To ensure fast charging, it is recommended to use:

• DJI Portable Charger (100W)
• Other USB-C chargers with over 100W power output that support the PD protocol.

4. Do the DJI RC Plus 2 Enterprise Edition and DJI RC Plus 2 Enterprise Enhanced Edition support MSDK?
Yes, both controllers support MSDK.

5. Does the DJI RC Plus 2 Enterprise Remote Controller support the DJI Mavic 3 Enterprise Series drones?
No, it does not.

Battery & Charger

1. How to charge the DJI Matrice 4 Series battery?
   The DJI Matrice 4 Series batteries can only be charged using the DJI Matrice 4 Series Battery Charging Hub.

2. What functions does the DJI Matrice 4 Series Battery Charging Hub support?
The Battery Charging Hub offers two charging modes. You can toggle between modes using the mode switch on the side of the hub.

Battery & Charger

What functions does the DJI Matrice 4 Series Battery Charging Hub support?
The Battery Charging Hub supports two modes:

1. Standard Mode: Each battery is charged to 100% in sequence.
2. Ready-to-Fly Mode: Charges each battery to 90% sequentially and maintains that level, enabling quick deployment.

How long does it take to charge a DJI Matrice 4 Series battery?

• Standard Mode: Approximately 78 minutes to fully charge one battery.
• Ready-to-Fly Mode: Approximately 60 minutes to charge one battery to 90%.

Can the DJI Matrice 4 Series Battery Charging Hub be charged with other USB-C chargers?
Yes, but for optimal performance, use the DJI Portable Charger (100W) or other USB-C chargers with over 100W power output that support the PD protocol.

Which port on the DJI Portable Charger (100W) should the Battery Charging Hub connect to?
It is recommended to use the C1 port.

Which fast charging protocols are supported by the DJI Matrice 4 Series batteries and charging hub?
They support the PD fast charging protocol.

Does the DJI Matrice 4 Series support aircraft charging?
No.

Can the DJI Matrice 4 Series batteries be used in low-temperature environments?
Yes, they can operate between -10°C to 40°C. However, battery life is reduced in low temperatures, so flight times should be planned accordingly.

Does the DJI Matrice 4 Series battery support self-heating functionality?
No.

Speaker/Spotlight

What functions does the DJI AS1 Speaker support?
The DJI AS1 Speaker includes the following features:

• Recording, media import, and text-to-speech (supports Mandarin Chinese and English).
• Real-time broadcasting with echo cancellation (requires the latest firmware).
• Can be used independently or in combination with the spotlight for versatile operations.

Which aircraft are compatible with the DJI AS1 Speaker?
It is compatible with the DJI Matrice 4 Series aircraft.

What are the installation precautions for the DJI AS1 Speaker?

1. Tighten screws to ensure secure installation.
2. Remove the speaker adapter bracket if using the speaker and spotlight together.
3. After installation, upgrade all devices to the latest firmware, activate the speaker, and calibrate the aircraft compass as prompted by the app.

What are the usage precautions for the DJI AS1 Speaker?

1. The speaker affects the aircraft’s power performance; ensure flight safety.
2. Use the standard remote controller for optimal playback and avoid playing single-frequency sounds to prevent damage.
3. Avoid using the speaker near people or in noise-sensitive urban areas, as the loudness can cause accidents or injuries.

Which languages does the DJI AS1 Speaker support for text-to-speech?
Currently, it supports Mandarin Chinese and English.

Tips for using the real-time broadcasting feature:
Speak close to the top of the remote controller microphone and maintain a steady pace.

What shortcut operations does the DJI AS1 Speaker support?
It allows shortcuts for starting/stopping real-time broadcasting, which can be configured through custom buttons in the app for quick task operations.